Terms and Conditions

1.Order Processing and Shipping:  We diligently craft each product to meet our high standards of quality and personalization. Due to the intricate nature of our work, we kindly request that our valued customers allow for a processing period of up to 15 business days maximum from the time an order is placed. This processing time is necessary to ensure that each item meets our quality assurance criteria and is separate from the time allocated for shipping. We are committed to excellence and appreciate your understanding in allowing us this time to create your bespoke products.

 

2. Agreement to Terms: By utilizing our website, you are implicitly agreeing to these terms of service. If you disagree, we advise not to use our site. We reserve the right to modify these terms periodically and will notify you of any changes.

 

3. Site Usage: Our website is intended for personal use only, not commercial. Unauthorized copying, distribution, or modification of site content is strictly prohibited.

 

4. Product Information: We strive to provide accurate information. However, there may be instances where product prices, descriptions, and availability may change without prior notice. In the event of a pricing error, we reserve the right to cancel your order, even after payment has been made.

 

5. Payment and Sales: We accept all major credit cards. All sales are final. If you encounter an issue with your order, please contact our customer service team.

 

6. Intellectual Property: All content, including text, graphics, logos, and images, is our property and protected by copyright laws. Unauthorized use is strictly prohibited.

 

7. User Conduct: We expect users to maintain a respectful demeanor while using our site. Any form of harmful or aggressive behavior may result in suspension or banning.

 

8. Limitation of Liability: While we strive to provide a satisfactory experience, we cannot be held liable for any damages arising from the use of our site or products.

 

9. Changes to Terms: We may update these terms from time to time. Your continued use of the site constitutes agreement to the updated terms.

 

10. Contact Information: If you have any queries regarding these terms, please feel free to contact us. Our goal is to ensure a positive experience for all users.